Every cashless case,
timed and filed.
From the first pre-auth to the settlement advice, the desk sees what is due, what is late and what the payer still owes.
18:24
Bed 214 · Corporate TPA
Pre-auth sent 09:41 · 1-hour IRDAI clock
At risk
2:51
Bed 301 · Insurer TPA
Discharge auth · 3-hour clock
Watch
29 h
Bed 108 · PM-JAY
Case registered · 48-hour clock
On time
5 d
ICU-2 · Dr NTR Vaidya Seva
Back-dated registration · needs approver
Approve
Cashless
IRDAI clocks as escalation evidencePre-auth decision
The clock starts when the desk records it as sent on the TPA portal
Timed
Discharge authorisation
Breaches go to the desk and the administrator
Timed
Queries and replies
Each with an owner and a due date
Claims and receivables
From issued bill to settlementClaim pack
Cover sheet, the hospital's own prints and scans, merged PDF and ZIP
Settlement
Paid amount, TDS and deductions, each accepted or disputed
Ageing
By payer and payer type, with CSV and print