For 20 to 150-bed private hospitals and nursing homes
SVCare runs the front desk, wards, pharmacy and lab of a private hospital, and is built around the desk that brings the money in: schemes, TPAs and the GST bill.
Andhra Pradesh first, then Telangana and Tamil Nadu.
| Patient | Payer | Clock |
|---|---|---|
| Patient A (demo) | TPA (demo) | At risk1-hour clock: 18 min left |
| Patient B (demo) | PM-JAY | On time48-hour clock: 30 h left |
Pre-authorisations tracked against the IRDAI 1-hour and 3-hour clocks, and PM-JAY and Dr NTR Vaidya Seva cases with their 48-hour clock.
Every line priced by the tariff engine and taxed from its own tax class, on gap-free document series of at most 16 characters.
Services given but not charged, discounts above policy and voids, listed for the owner every day.
Features
The pre-auth tracker with the IRDAI 1-hour and 3-hour clocks, an at-risk list and alerts when a clock is breached. A scheme case register that mirrors PM-JAY TMS 2.0 and Dr NTR Vaidya Seva, with the 48-hour clock and the document checklist. Claim packs, queries, settlements with TDS and deductions, and receivables ageing by payer.
Rates by plan and room category, a tax class on every line, GST 2.0 rates as dated rule data, discounts within each role's limits, receipts, refunds and the day-end close. Gap-free series of at most 16 characters, credit notes, and GSTR-1 and 3B data as CSV.
GRNs, batch and expiry stock, FEFO sales at MRP, indents and ward stock. Schedule H, H1, X and NDPS hard stops at the counter, and the H1 and NDPS registers printed with numbered pages.
PC-PNDT Form F, birth and death, MLC, biomedical waste and Ni-kshay registers, plus a licence and returns calendar with reminders.
The owner's dashboard, collections, occupancy and the daily list of services given but not charged, discounts above policy and voids.
Staff file, credentials, leave, biometric attendance, roster and consultant payouts with TDS under s.393. The Android Staff app for approvals, alerts, rounds and self-service.
WhatsApp first with SMS fallback, through your hospital's own accounts, and signed 30-day links to bills, prescriptions and reports behind the date of birth, in English and Telugu.
ABHA creation, linking and Scan & Share at the desk, checked against a simulator and switched on after NHA approval.
Why SVCare
What SVCare does for an Andhra Pradesh private hospital, set against what hospitals tell us they often do by hand today.
| Area | SVCare | Often missing or manual in typical systems |
|---|---|---|
| Scheme cases | Built: A case register that mirrors PM-JAY TMS 2.0 and Dr NTR Vaidya Seva, with the 48-hour clock and the document checklist. | Often manual: Cases kept in the scheme portal and a spreadsheet, with clocks watched by hand. |
| TPA pre-authorisations | Built: The IRDAI 1-hour and 3-hour clocks on every request, an at-risk list and alerts when a clock is breached. | Often manual: Requests followed up by phone and email with no clock. |
| GST | Built: A tax class on every line, GST 2.0 rates as dated rule data, and series of at most 16 characters; GSTR-1 and 3B data as CSV. | Often manual: One rate for the whole bill, and numbers fixed up at month end. |
| H1 and NDPS | Built: Schedule H, H1, X and NDPS hard stops at the counter, and the H1 and NDPS registers printed with numbered pages. | Often manual: Registers written by hand after the sale. |
| Consultant payouts | Built: Shares from issued bills by your rules, statements with TDS under s.393, and the TDS and payout registers. | Often manual: Worked out in a spreadsheet each month. |
| Accounts | Built: Each day's vouchers mapped to your Tally ledgers and exported as TallyPrime XML or CSV. | Often manual: Re-typed into Tally by the accounts team. |
| Patient messages | Built: WhatsApp first with SMS fallback, and signed 30-day links to bills, prescriptions and reports behind the date of birth. | Often manual: Paper copies, or PDFs sent from a personal phone. |
| Language | Built: Registration, the OPD queue, billing and the pharmacy counter in Telugu, per user. | Often manual: English screens only. |
| ABDM | Built: ABDM M1/M2 ready: ABHA creation, linking and Scan & Share at the desk, switched on after NHA approval. | Often manual: Not planned, or a separate tool. |
| Patient privacy | Built: Consent per purpose against your own privacy notice, rights requests with their clocks, and retention periods. | Often manual: A consent line on the registration form. |
Modules
Twelve areas that share one patient record, one tariff and one audit trail.
UHID registration, appointments, tokens, the waiting-hall TV and signed prescriptions.
Rates by plan and room category, discounts within limits, receipts, refunds and the day-end close.
GRNs, batch and expiry stock, FEFO sales at MRP, indents and ward stock.
Bed board, midnight census, nursing station, final bill and the discharge summary.
Barcoded samples, reference ranges, verified reports, radiology templates and Form F.
The day's list, case times, OT charges through the tariff and implants with batch and serial.
Pre-auths, scheme cases, claim packs, settlements with TDS and receivables ageing.
PC-PNDT, birth and death, MLC, BMW and Ni-kshay registers, and the licence calendar.
Staff file, credentials, leave, biometric attendance, roster and consultant payouts.
The owner's dashboard, collections, occupancy and the daily leakage checks.
Approvals, alerts, rounds and self-service on Android, for doctors, nurses and owners.
Receipts, bills, reports and summaries on signed links, in English and Telugu.
Compliance
SVCare is built for these rules. It holds no certification for them; your hospital stays responsible for its own compliance.
Consent per purpose, rights requests, legal holds and retention.
A hash-chained audit log of every change, with who, when and from where.
Tax classes per line, gap-free series, credit notes and GSTR data.
Form F by a registered sonologist before the report is signed.
Weighings, manifests, incidents and Form IV data.
A restricted register where every read is logged.
Onboarding
Tell us your bed count and the schemes and TPAs you work with, and we will show you the desk, the ward and the bill.
Patients, stock and masters migrated from Excel or CSV and from Marg, Tally and older DBF systems.
Two internet links and a UPS, and a small agent at the hospital for printers, lab analysers, biometric terminals and Tally.
Go-live readiness checks and sign-offs, and WhatsApp and SMS kept off until your own keys are checked.
Pricing
You pay by your hospital's bed band, never per user, so every nurse and clerk can sign in. Implementation is quoted with the plan.
FAQ
Private multispecialty hospitals and nursing homes with 20 to 150 beds, starting in Andhra Pradesh, then Telangana and Tamil Nadu.
Not yet. Release 1.0 is built and being verified; the first hospital go-lives are being planned. We will tell you plainly where it stands when we meet.
Yes. SVCare keeps a case register that mirrors TMS 2.0 and the AP Trust, with the 48-hour clock, package rates and the document checklist. Cases are still submitted on the scheme's own portal.
ABHA creation, linking and Scan & Share are built for ABDM M1 and M2 and checked against a simulator. They are switched on after NHA approval.
SVCare runs online, so we plan each site with two internet links and a UPS. A small agent at the hospital handles printers, lab analysers, biometric terminals and Tally.
Yes. Patients, stock and masters can be migrated from Excel or CSV and from Marg, Tally and older DBF systems, and a data-exit pack gives you your data back.
Yes, through your hospital's own WhatsApp Business and 2Factor accounts. Messages stay off until your keys are checked and each message is switched on.
Each person can switch the counter screens to Telugu: registration, the OPD queue, billing and the pharmacy counter.
Tell us your bed count and the schemes and TPAs you work with, and we will show you the desk, the ward and the bill.
