Hospital information management system

Run the whole hospital. Get paid faster.

SVCare is the HIMS, HR and Staff app for 20 to 150-bed private hospitals and nursing homes in Andhra Pradesh, Telangana and Tamil Nadu: front desk, wards, lab, pharmacy, billing and the payer desk on one system.

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Built for: 20 to 150 beds
States: AP, then TS and TN
Priced: By bed band

SVCare bed board showing casualty and ward beds with occupied, vacant and reserved status — Clinical, Bed board: every bed and who is in it.Demo data

01 Why SVCare

Get paid faster. Stay compliant. Stop leakage.

What the desk and the owner see on screen, from the first day.

1 h

Get paid faster

The IRDAI 1-hour and 3-hour clocks and the scheme 48-hour clock run on every cashless case; claims keep their pack, queries and settlement.

Stay compliant

GST per line from the tax class, gap-free series of at most 16 characters, H1 and NDPS registers, PC-PNDT Form F and DPDP consent built in.

₹

Stop leakage

Services given but not charged, implants not on the bill and medicines issued but not posted, listed for the owner with the rupee value of each.

02 Modules

Every desk in the hospital.

One patient record across the front desk, the wards, diagnostics, pharmacy, billing, HR and finance.

Front deskRegistration with a UHID for every patient, appointments by doctor schedule, tokens and the OPD queue, from the first visit. ClinicalThe doctor's desk, admissions and the bed board, the nursing station, discharge and the operation theatre, on one record. DiagnosticsLab and radiology worklists from the bill or the ward, with the pathologist's and the radiologist's sign-off before a report reaches the patient. Pharmacy and storesFrom the supplier's invoice to the counter and the ward, on an append-only stock ledger with FEFO batches and GST from the HSN. BillingOPD and IPD bills from one tariff engine, with GST per line from the tax class and gap-free number series of at most 16 characters. Payer deskPM-JAY, Dr NTR Vaidya Seva, TPA pre-auth clocks, claims and receivables. HR and attendanceThe employee master and NABH staff file, rosters, attendance from biometric terminals and the Staff app, leave and payroll inputs. Finance and reportsConsultant shares from issued bills, day books for Tally, GST return data and the figures the owner reads each day. Compliance and registersGST, DPDP, H1 and NDPS, PC-PNDT Form F, MLC, birth and death, BMW and the compliance calendar. Patient engagementMessages go out on WhatsApp first with SMS as the fallback, and documents reach the patient through signed links that ask for the date of birth. Staff mobile appOne Staff app for every role: the owner's figures and approvals, the counter's collections and day close, the ward's work, and each employee's day, roster, leave and attendance. AdministrationUsers and roles from one permission matrix, module switches per facility, the hospital's settings and a hash-chained audit log. Data and migrationPatients, stock and masters come from your current files, and a hospital can take a full copy of its own data with it.

03 Inside SVCare

Real screens, not mock-ups.

Taken from SVCare's development build with a made-up hospital.

Billing

Bills priced by the server, GST per line.

OPD and IPD bills from one tariff engine, with the payer's share, the status and the GST document type.

Billing

SVCare bills list with bill numbers, patients, payer and amounts — Billing, Bills.Demo data

Payer desk

Every cashless case on a clock.

Receivables by payer and age, with what is not yet claimed and what is overdue.

Payer desk

SVCare receivables ageing by payer with ageing buckets and totals — Payer desk, Receivables ageing.Demo data

Pharmacy

Stock by batch and expiry.

Expired and near-expiry batches, items below their reorder level and the value at cost.

Pharmacy and stores

SVCare stock and expiry list by item and batch — Pharmacy, Stock and expiry.Demo data

Screenshots are from SVCare's development build with a made-up hospital ("Preview Hospital"). No real patient appears; phone numbers are masked.

04 Staff app

Approvals, figures and attendance on the phone.

One Staff app for every role: the owner's figures and approvals, the counter's day, the ward's work, and each employee's roster, leave and face attendance.

See the Staff app

Animation: a phone punch confirmed with a tick

Staff app home for the owner with today's collections and approvals — Owner home

Staff app My day with the next duty and the Punch attendance button — My day

Staff app attendance summary for the month — Attendance

05 Moving to SVCare

Four steps to go live.

Data and migration

STEP 01
We see your workflow
Your beds, departments, schemes and TPAs.
STEP 02
We bring your data
Patients, stock and masters from Excel, Marg, Tally or DBF.
STEP 03
We set up the site
Two internet links, a UPS and the site agent for printers.
STEP 04
You go live
After the readiness checks, sign-offs and the go-live certificate.

06 Questions

Before you book a demo.

Short answers from the team. Anything else, write to info@svss.co.in.

Who is SVCare for?

Private hospitals and nursing homes with 20 to 150 beds, in Andhra Pradesh first, then Telangana and Tamil Nadu.

How is SVCare priced?

By bed band, never per user, so every nurse and clerk can sign in.

Is SVCare running at a hospital today?

Not yet. SVCare is not yet running at a hospital; the first go-lives are being planned.

Is SVCare certified for GST, DPDP or PC-PNDT?

No. SVCare is built for these rules but holds no certification for them; your hospital stays responsible for its own compliance.

Can we bring our existing data?

Yes. Patients, stock and masters can come from Excel, Marg, Tally or DBF.

Which integrations are ready?

ABDM, lab analysers, biometric terminals and the Tally export are built but so far checked only against simulators or test files, not live at a hospital. WhatsApp, SMS and Cashfree stay off until the hospital's own keys are validated.

What does the hospital need on site?

Two internet links, a UPS and the site agent for printers.

See it on your own beds, schemes and TPAs.

Tell us about your hospital. The team calls within one working day to arrange the demo.