Features

The money desk, the counterand the accounts, joined up

Built around the work that decides whether a private hospital is paid on time: schemes, TPAs, the GST bill, the pharmacy counter and the consultants' payouts.

Book a demo Compare with manual work

Payer and scheme desk

Pre-auths on a clock, not in an inbox

The IRDAI 1-hour and 3-hour clocks on every request, an at-risk list and alerts when a clock is breached.

Key capabilities for Payer and scheme desk

The 1-hour, 24-hour and 3-hour clocks kept as escalation evidence
Each admission's payer file: covers, pre-auth, enhancements, final authorisation
Scheme cases mirroring TMS 2.0 and the AP Trust, with back-dating only with an approver
Claim packs with your own prints and attached scans, queries with an owner and a due date

IRDAI clocksPM-JAYDr NTR Vaidya Seva

Demo data

Pre-authorisations at risk

IRDAI clocks

Patient A (demo)TPA (demo) · 1-hour clock: 18:00 leftAt risk
Patient B (demo)PM-JAY · 48-hour clock: 30 h leftOn time
Patient C (demo)TPA (demo) · 3-hour discharge clock: 2 h 10 min leftOn time
Patient D (demo)Dr NTR Vaidya Seva · documents: 6 of 71 missing

GST-correct IPD billing

Every bill line carries its own tax class

A tax class on every line, GST 2.0 rates as dated rule data, and series of at most 16 characters; GSTR-1 and 3B data as CSV.

Key capabilities for GST-correct IPD billing

Effective-dated rates by plan, room category and service
Gap-free series of at most 16 characters per GSTIN, document type and counter
Credit notes under Rule 53 instead of edits; issued bills are voided, never deleted
GSTR-1 and 3B data as CSV

GST 2.0Gap-free seriesCredit notes

Demo data

IPD bill lines

IP2627/000418

Room rent, twin sharingGST exempt
Pharmacy issuesGST by HSN
OT hoursBy tax class
Package, one lineInclusions listed

Pharmacy and stores

H1 and NDPS checked at the counter

Schedule H, H1, X and NDPS hard stops at the counter, and the H1 and NDPS registers printed with numbered pages.

Key capabilities for Pharmacy and stores

FEFO batches, MRP pricing with the GST worked back
Returns as GST credit notes, with the refund of any overpayment
Indents, issue slips and ward returns
Purchase orders, supplier returns and stock counts

Schedule H1NDPSFEFO

Demo data

Counter sale · Schedule H1

Hard stop

Prescriber registration numberRequired
Batch picked by FEFOB2409 (demo)
Price at MRP, GST worked backBy HSN
H1 register entryNumbered page

Consultant payouts and Tally

Shares and TDS from the bills you issued

Shares from issued bills by your rules, statements with TDS under s.393, and the TDS and payout registers. Each day's vouchers mapped to your Tally ledgers and exported as TallyPrime XML or CSV.

Key capabilities for Consultant payouts and Tally

Payee profiles with sealed PAN and bank details
Statements with TDS under s.393 from rule data, and the payout registers
Form data CSVs and a generic NEFT bank file
Reversal and replacement batches after a day is reopened

TDS s.393TallyPrime XMLCSV

Demo data

Consultant statement · draft

Dr Revathi Kondapalli (demo)

Shares from issued billsBy your rules
BasisBilled or collected
TDS under s.393From rule data
Tally voucher batchTallyPrime XML or CSV

Patient messages and links

Receipts and reports on WhatsApp, behind the date of birth

WhatsApp first with SMS fallback, and signed 30-day links to bills, prescriptions and reports behind the date of birth.

Key capabilities for Patient messages and links

WhatsApp first with SMS fallback, through your own accounts
Messages stay off until your keys are checked and each message is switched on
Consent, quiet hours and caps per hospital
Links in English and Telugu

WhatsApp2Factor SMSTelugu

Demo data

Patient link · receipt

Opens afterDate of birth
Valid for30 days
LanguageEnglish or Telugu
If WhatsApp failsSMS fallback

Why hospitals switch

What SVCare does for an Andhra Pradesh private hospital, set against what hospitals tell us they often do by hand today.

SVCare compared with what is often missing or manual
Area	SVCare	Often missing or manual in typical systems
Scheme cases	Built: A case register that mirrors PM-JAY TMS 2.0 and Dr NTR Vaidya Seva, with the 48-hour clock and the document checklist.	Often manual: Cases kept in the scheme portal and a spreadsheet, with clocks watched by hand.
TPA pre-authorisations	Built: The IRDAI 1-hour and 3-hour clocks on every request, an at-risk list and alerts when a clock is breached.	Often manual: Requests followed up by phone and email with no clock.
GST	Built: A tax class on every line, GST 2.0 rates as dated rule data, and series of at most 16 characters; GSTR-1 and 3B data as CSV.	Often manual: One rate for the whole bill, and numbers fixed up at month end.
H1 and NDPS	Built: Schedule H, H1, X and NDPS hard stops at the counter, and the H1 and NDPS registers printed with numbered pages.	Often manual: Registers written by hand after the sale.
Consultant payouts	Built: Shares from issued bills by your rules, statements with TDS under s.393, and the TDS and payout registers.	Often manual: Worked out in a spreadsheet each month.
Accounts	Built: Each day's vouchers mapped to your Tally ledgers and exported as TallyPrime XML or CSV.	Often manual: Re-typed into Tally by the accounts team.
Patient messages	Built: WhatsApp first with SMS fallback, and signed 30-day links to bills, prescriptions and reports behind the date of birth.	Often manual: Paper copies, or PDFs sent from a personal phone.
Language	Built: Registration, the OPD queue, billing and the pharmacy counter in Telugu, per user.	Often manual: English screens only.
ABDM	Built: ABDM M1/M2 ready: ABHA creation, linking and Scan & Share at the desk, switched on after NHA approval.	Often manual: Not planned, or a separate tool.
Patient privacy	Built: Consent per purpose against your own privacy notice, rights requests with their clocks, and retention periods.	Often manual: A consent line on the registration form.

Book a demo

See SVCare on your own workflow

Tell us your bed count and the schemes and TPAs you work with, and we will show you the desk, the ward and the bill.

Your bed count and the departments you run
The schemes and TPAs you work with
The desk that costs you the most time today

Email us to book a demo

Or write toinfo@svss.co.in