Registration and UHID
Each patient gets a UHID. Families that share one phone keep separate records; Aadhaar is never stored.
The front desk, one patient record.
Registration with a UHID for every patient, appointments by doctor schedule, tokens and the OPD queue, from the first visit.
01 What it does
Front desk, screen by screen.
Appointments
Bookings and walk-ins against each doctor's schedule, with no-shows marked.
Tokens and OPD queue
Tokens per doctor, the queue the doctor works from, and the waiting-hall token display.
Complaints and grievances
Patient complaints logged with an owner and a clock until they are closed.
Consent at the desk
Privacy consent per purpose taken at registration, with the hospital's own notice.
Telugu at the counter
Counter screens and prints in English and Telugu; Telugu screens are awaiting native review.
Screenshots are from SVCare's development build with a made-up hospital ("Preview Hospital"). No real patient appears; phone numbers are masked.
Other modules
ClinicalThe doctor's desk, admissions and the bed board, the nursing station, discharge and the operation theatre, on one record.
DiagnosticsLab and radiology worklists from the bill or the ward, with the pathologist's and the radiologist's sign-off before a report reaches the patient.
Pharmacy and storesFrom the supplier's invoice to the counter and the ward, on an append-only stock ledger with FEFO batches and GST from the HSN.
BillingOPD and IPD bills from one tariff engine, with GST per line from the tax class and gap-free number series of at most 16 characters.
Payer deskPM-JAY, Dr NTR Vaidya Seva, TPA pre-auth clocks, claims and receivables.
HR and attendanceThe employee master and NABH staff file, rosters, attendance from biometric terminals and the Staff app, leave and payroll inputs.
Finance and reportsConsultant shares from issued bills, day books for Tally, GST return data and the figures the owner reads each day.
Compliance and registersGST, DPDP, H1 and NDPS, PC-PNDT Form F, MLC, birth and death, BMW and the compliance calendar.
Patient engagementMessages go out on WhatsApp first with SMS as the fallback, and documents reach the patient through signed links that ask for the date of birth.
Staff mobile appOne Staff app for every role: the owner's figures and approvals, the counter's collections and day close, the ward's work, and each employee's day, roster, leave and attendance.
AdministrationUsers and roles from one permission matrix, module switches per facility, the hospital's settings and a hash-chained audit log.
Data and migrationPatients, stock and masters come from your current files, and a hospital can take a full copy of its own data with it.
See it working for your own hospital.
Tell us about your hospital. The team calls within one working day to arrange the demo.