Event catalogue
Each event (appointment booked, token issued, bill ready, report released and more) switched on or off by the hospital.
Bills and reports, on the patient's phone.
Messages go out on WhatsApp first with SMS as the fallback, and documents reach the patient through signed links that ask for the date of birth.
01 What it does
Patient engagement, screen by screen.
English and Telugu
Templates in both languages with DLT ids and WhatsApp approval.
Patient links
Signed 30-day links to receipts, bills, prescriptions, reports and discharge summaries, opened only after the date of birth.
Consent and limits
Consent, quiet hours, caps and kill switches; patient messages stay off until the hospital's provider is validated.
Privacy rights
The hospital's privacy notice, consent per purpose, the rights and grievance inbox with response clocks, legal holds and erasure.
Staff bell
Staff are told in the console and the Staff app; push messages never carry patient details.
Screenshots are from SVCare's development build with a made-up hospital ("Preview Hospital"). No real patient appears; phone numbers are masked.
Other modules
Front deskRegistration with a UHID for every patient, appointments by doctor schedule, tokens and the OPD queue, from the first visit.
ClinicalThe doctor's desk, admissions and the bed board, the nursing station, discharge and the operation theatre, on one record.
DiagnosticsLab and radiology worklists from the bill or the ward, with the pathologist's and the radiologist's sign-off before a report reaches the patient.
Pharmacy and storesFrom the supplier's invoice to the counter and the ward, on an append-only stock ledger with FEFO batches and GST from the HSN.
BillingOPD and IPD bills from one tariff engine, with GST per line from the tax class and gap-free number series of at most 16 characters.
Payer deskPM-JAY, Dr NTR Vaidya Seva, TPA pre-auth clocks, claims and receivables.
HR and attendanceThe employee master and NABH staff file, rosters, attendance from biometric terminals and the Staff app, leave and payroll inputs.
Finance and reportsConsultant shares from issued bills, day books for Tally, GST return data and the figures the owner reads each day.
Compliance and registersGST, DPDP, H1 and NDPS, PC-PNDT Form F, MLC, birth and death, BMW and the compliance calendar.
Staff mobile appOne Staff app for every role: the owner's figures and approvals, the counter's collections and day close, the ward's work, and each employee's day, roster, leave and attendance.
AdministrationUsers and roles from one permission matrix, module switches per facility, the hospital's settings and a hash-chained audit log.
Data and migrationPatients, stock and masters come from your current files, and a hospital can take a full copy of its own data with it.
See it working for your own hospital.
Tell us about your hospital. The team calls within one working day to arrange the demo.